Overview

NPCI Bharat BillPay Limited (NBBL) is a subsidiary of the National Payments Corporation of India (NPCI). It was incorporated on December 10, 2020, for expanding India’s integrated bill payments infrastructure, Bharat Connect (formerly Bharat BillPay), a centralised bill payments platform. NBBL is robust and interoperable for recurring payments across sectors, aligned with the Reserve Bank of India’s (RBI) vision. It offers services through networks of agents and digital platforms, with multiple payment modes and instant payments.

Core Tenets of NBBL

  • Interoperability

    Interoperability

    The platforms are interoperable with the operating units and payment aggregators.

  • Standardization

    Standardization

    Consists of standardised processes, procedures, commercials, and technological standards.

  • Accessibility

    Accessibility

    Phygital access through banks, digital frontends (Third-Party Application or TPAPs), bank branches, agents, agent institutions, etc.

  • Convenience

    Convenience

    Multiple payment modes, channels, and instruments are available.

  • Anytime, Anywhere

    Anytime, Anywhere

    Payments are possible round the clock without downtime.

Platforms Operated

Bharat Connect

Bharat Connect

Interoperable and centralized solution for managing and paying bills

Reconciliation & Settlement Platform

Reconciliation & Settlement Platform

Payments - Bills & Invoices and Collections Platform

Banking Connect

Banking Connect

Internet Banking is a new payment system for online merchant transactions using internet / mobile banking

Value Proposition for a Digital Payments Nation

  • Government
  • Fintechs
  • Merchants and Billers
  • Consumers
  • Central Banks
  • Businesses (SMEs & Corporates)
  • Country Adopting Digital Payments
01

Bharat Connect enables governments to deliver on national digital transformation goals, ensuring affordability and inclusivity for citizens through simplified one-time and recurring payments.

02

Enables access through both smartphones and feature phones, aided and unaided channels.

03

Near real-time settlements boost revenue collections, and one-to-many integrations reduce development time between banks, fintechs, and government systems.

04

Catalyses fintech incubation, job creation, and digitisation.

01

Seamless APIs support innovative products and services and shared infrastructure for reduced development and compliance overheads.

02

New business models around lending, investments, subscriptions, and cross-border remittances.

03

An interoperable platform to test and scale digital-first solutions safely.

01

Web, app, QR codes, and point-of-sale enable flexibility and simplify processes for faster turnaround.

02

Minimal infrastructure investment suitable for organised and unorganised retail, and greater access to remote and underbanked customer segments.

03

Supports subscription, EMI, utilities, and automated collections.

01

Eliminates dependency on physical cash, ensuring 24/7 access to funds via smartphones (apps, internet) and feature phones (via USSD, IVR).

02

Funds remain with regulated banks, while third-party apps offer user-friendly experiences.

03

Covers utility bills, subscriptions, education fees, investments, cross-border transactions, and more.

04

Improved efficiency reduces overall transaction costs for consumers.

01

End-to-end oversight of electronic payments across channels and low ecosystem cost structures benefit citizens and businesses.

02

Supports transition towards a less-cash society and reduced printing and distribution costs.

03

All data and transactions remain within the nation, ensuring compliance and security.

04

Interoperability enables cross-border remittances, regional cooperation, and faster settlement.

05

Offers low-cost digital lending, micro-savings, financial inclusion programs

06

Configurable and customisable APIs and rules allow quicker changes and the addition of categories/use cases.

01

Multiple cycles per day ensure quicker working capital availability.

02

Enables businesses to accept payments online, in-app, or at physical touchpoints, reducing transaction fees.

03

Real-time insights into payment flows improve decision-making, platform interoperability unlocks cross-border commerce and partnerships

04

A central grievance and redressal portal manages all complaints/refunds and redressals across apps and billers.

01

Drives adoption across citizens, businesses, and governments and reduces friction in payments.

02

Ensures the inclusion of the unbanked and underbanked and keeps payments data within national boundaries.

03

Creates a vibrant, global fintech ecosystem with new jobs and services

04

Supports intra- and inter-regional remittances and trade through interoperable rails.

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