Pain-points Addressed
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Lack of Interoperability
Multiple one-to-one integrations between banks and payment aggregators for online merchant transactions.
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Poor customer journeys
Customer friction as transactions require input of complex customer ID and passwords.
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Non-standardized settlement process
Delays and high settlement risks given varying processes by banks, taking 1–5 days to settle the funds.
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Dispute management inconsistencies
Delays in failed transaction resolution due to lack of transparency and inconsistent processes.
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Other operational challenges
Elongated merchant onboarding process (1-1 with each bank), non-standardized error codes for Pas.
Banking Connect Structure
Current Internet Banking workflow has multiple integrations between banks and PAs. The proposed Banking connect structure simplifies these integrations.
- Single Integration for Banks & PAs
- Interoperability across ecosystem participants
- Same-Day Settlement
- Standardized Error Codes
- API-based Merchant Onboarding
- Enhanced Security & Compliance
Benefits
How to get started?
1
Sign up with NBBL to participate in Banking Connect.
2
Complete the onboarding process as per guidelines.
3
Start integrating and go live to enable payments.