Accessibility Statement

This is an accessibility statement from NPCI Bharat BillPay Limited (NBBL) for the Bharat Connect digital platform.

Measures to Support Accessibility

NPCI Bharat BillPay Limited is committed to making Bharat Connect accessible and inclusive for Persons with Disabilities. We take the following measures to support accessibility:

  • Establish accessibility objectives and responsibilities across relevant teams.
  • Incorporate accessibility considerations into design, development and quality assurance processes.
  • Conduct periodic accessibility assessments of digital properties.
  • Address identified accessibility barriers through a structured remediation process.
  • Promote accessibility awareness among teams involved in digital product development and content management.

Conformance Status

Bharat Connect is designed and assessed with reference to Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, applicable Indian accessibility standards, the Rights of Persons with Disabilities (RPwD) Act, 2016, and applicable Reserve Bank of India accessibility requirements for digital payment systems.

Based on the most recent accessibility assessment, Bharat Connect substantially conforms to WCAG 2.2 Level AA within the scope assessed.

Accessibility is an ongoing process, and we continue to identify and address accessibility barriers as the platform evolves.

Technical Specifications

Accessibility of Bharat Connect relies on the following technologies:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are used to support conformance with the applicable accessibility standards.

Assessment Approach

Bharat Connect's accessibility is assessed through a combination of:

  • Automated accessibility testing
  • Manual accessibility testing
  • Keyboard accessibility testing
  • Screen-reader testing
  • Colour contrast testing
  • Browser zoom and text-resizing testing
  • Accessibility testing of critical user journeys
  • Expert review against applicable accessibility standards

Where applicable, accessibility assessments may be conducted by an independent third-party accessibility auditor.