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Transactions
Uptime / Downtime
Complaints
| Customer Operating Units | Transactions | Uptime / Downtime | Complaints | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Volume (L) | Value (Cr) | Approval (%) | TD (%) | OU ID | Downtime count | Downtime (%) | Uptime (%) | Resolved within 0-5 days (%) | Resolved within 5+ days (%) | ||
Technical Decline (TD) - Transactions declined due to technical reasons such as system unavailability and network issues.
Performance determined by transaction volume.